Process

How it works

Check up on your hotel or resort

If you're thinking of staying at a hotel or resort, check out its reputation here. In particular, if you're booking through a well known holiday company you can't always rely on their recommendations. Recently some holiday makers have become seriously ill after being booked into hotels with poor hygiene and food safety records.

Pay for your session

A one-off £10 fee covers your full consultation. Pay securely using the button in the Book section below.

Send the hotel name

Use the short form further down to send the name of the hotel or resort you're considering, along with your email address so we can reply. Usually within an hour but requests sent after 7pm won't get a reply until next day.

Book a consultation

One fee. One clear answer.

Destination advice session

Hotel & resort reputation check

Find out whether your hotel has a history of hygiene issues, illness reports, or poor management — before you travel.

£10 / session

Pay securely →

After you've paid

Send the hotel name

Just the name of the hotel or resort you're considering, and your email so we can reply. Please only send one property name at a time.

Thanks — we've received your request and will be in touch soon.

Something went wrong — please try again.

The fine print

Terms & Conditions

Important

Any information we provide is only background information and should not be used as the sole source relating to your enquiry.

Personal use & independence

The information we provide is only for your personal use. Please do not repeat or publish it more widely — but by all means refer our website to your friends. We are totally independent and receive no commissions or incentives from anyone.

Your information

Details submitted through the request form are used only to prepare your recommendation and to reply by email.

Privacy

We collect your email address only to respond to your enquiry. We don't share it with anyone except our form provider (Formspree), don't use it for marketing, and don't sell it. Payment is handled entirely by Stripe — we never see your card details. You can ask us to delete your data at any time by emailing us.

Refund policy

All payments are non-refundable. Any enquiries made by mistake or not consistent with the purpose of this website still require time to process, for which the charge is £10.